Quadruple Aim

Motivating and Engaging Patients in Their Care to Improve Outcomes and Safety

Patients with chronic diseases are at risk for poor care experiences1-3

Focusing efforts on three core areas is the beginning of optimizing care processes.

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Discover the journey of patients with type 2 diabetes and cardiovascular disease

Explore the emotional journey of patients with COPD

Discover how Bronson Methodist Hospital improved patient satisfaction


CMS=Centers for Medicare and Medicaid; COPD=chronic obstructive pulmonary disease; ED=emergency department.


1. Coronado-Vazquez V, et al. Shared decision-making in chronic patients with polypharmacy: an interventional study for assessing medication appropriateness. J Clin Med. 2019;8:1-13. 2. Sarnak DO, Ryan J. How high-need patients experience the health care system in nine countries. The Commonwealth Fund Website. https://www.commonwealthfund.org/publications/issue-briefs/2016/jan/how-high-need-patients-experience-health-care-system-nine. Accessed April 18, 2020. 3. Jack BW, et al. A Reengineered Hospital Discharge Program to decrease rehospitalization: a randomized trial. Ann Intern Med. 2009;150:178-187.